Featured Success Strategy: "How to Cope When Your Client or Your Boss is a Tyrant "
Announcements and Reminders: Noelle Barrick Interview and Podcast Posted; Members-Only Q&A scheduled
8 April 2009
Welcome, new members and readers! We're glad to have you with us on the journey to success. The success strategy for this issue applies to full-time freelancers as well as those of you who haven't made the break from your day job. You may not yet be at the stage where you feel you can release a client or your job, but it's our goal to get you there, so this strategy should be helpful for you, no matter how far along you are.
If you are tolerating a client that causes you frequent stress, stop and make a very clear decision about whether or not they are worth the trouble. Many times you'll find that a troublesome client sucks so much of your energy that you're not fully available to more important people in your life. When that time comes, it's time to let go and move on. I hope you'll find this strategy helpful.
To your growing succcess,
If you haven't visited our April Member of the Month, Noelle Barrick , you'll want to check out her interview in print and podcast at the NewsWire blog. Michelle will be able to use her interview and podcast, along with her NAIWE website as a 24/7 introduction to her services. How priceless is that?
Members-Only Q&A call for April is scheduled for Wednesday, 22 April 2009. All members will receive an e-mail with the telephone number and call information a few days before the call. If you have any specific questions you'd like addressed, you may e-mail them before the day of the call to email@example.com, and I'll answer them first. If you can't be on the call live, you'll be able to access the recording from the Members' Area a couple of days after the call.
Website: The e-zine archive is being moved to a more easily findable location on the site, so if you've missed an issue, you may want to check it out next week when more issues are uploaded. We're also adding more articles, feeds, and videos over the next couple of weeks, so be sure to stop and see what's new.
How to Cope When Your Boss or Client is a Tyrant
In the movie The Devil Wears Prada, Meryl Streep plays a boss whose employees live in terror of her. Unfortunately, demon bosses aren't just in the movies, and clients can be just as bad. Here are some thoughts from different sources on how to survive, and maybe even reform, a bad manager or client:
Check your own performance. Don't be too quick to blame your boss or the client. Yes, some people are impossible to please, but that doesn't relieve you of your responsibilities. Do you understand what's expected' Are you accomplishing your boss or client's objectives' Answer those questions honestly before assuming that the other person is entirely the problem.
Be helpful and communicate clearly.The boss or client may just not realize what you're capable of or willing to do. Try solving a persistent problem in order to prove your abilities.
Develop specific strategies. If your boss or client is an interfering micromanager, for example, start by clarifying the goals of each assignment and suggesting a schedule for feedback and updates. When the client loses his or her temper on a regular basis, focus on remaining calm during the tirade. You'll look more mature and competent. The point of any coping strategy is to keep your sanity along with the job, if at all possible.
Document the behavior. Listing unpleasant incidents may help you cope with them, putting the situation in a more manageable perspective. If your boss's behavior crosses the line into abuse, you'll need detailed reporting to back up any claims you may choose to make to your HR department or upper management.
If you're working with a client who is perpetually unpleasant, you may reach the point at which it's no longer profitable for you to work with them. Tyrannical clients can suck up far more of your time and energy than they are worth. Release them to someone who can better serve them, and make room for a more pleasant client. Life is too short to put up with emotionally destructive people!
Health Tip Whom should you trust for health information?
The Web is full of 'information' on UFOs, Britney Spears, and Elvis Presley sightings. Can you trust it to get health information right?
Some advice on weighing the reliability of online 'experts' comes from Dr. Carolyn Clancy, director of the U.S. Department of Health & Human Services' Agency for Healthcare Research & Quality. Speaking on the HHS HealthBeat Web site, Dr. Clancy says: 'If [experts] are, for example, citing scientific studies or point you in the direction of getting additional information, and are very evenhanded in the way the information is presented, the likelihood is that what they're presenting is reliable.''
Word to the Web-savvy: When it comes to your health, don't take anything for granted.
A Little Humor!
Thoughts for Traveling
'A hundred years ago, it could take you the better part of a year to get from, New York to California, whereas today, because of equipment problems at O'Hare, you can't get there at all.'
'They mention that it's a nonstop flight. Well, I must say I don't care for that sort of thing. Call me old-fashioned, but I insist that my flight stop. Preferably at an airport.' George Carlin
'Some of the best fiction writers got their start writing airline menus.'
'Modern air travel means less time spent in transit. That time is now spent in transit lounges.'
'If God wanted us to fly, He would have given us tickets.'
If your member website is ready, and you'd like to be considered for a future Member of the Month interview, please e-mail me at firstname.lastname@example.org. Being featured as a Member of the Month is news that you can share with your current and former clients as a subtle promotional tool. The information in the interview can help you begin to establish relationship marketing ties that can make a difference in how well your clients and readers remember you.
The next available interview will be for the May newsletter, so you have plenty of time to post a professional profile and other information to your website. If you're not yet a member, there's plenty of time to go to the "Join NAIWE " page, become a member, and post your information so that you, too, can be a Member of the Month.
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